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TurboTap Frequently Asked Questions
Features and Benefits
How does the TurboTap provide increased keg yield?
The TurboTap increases keg yield in two ways: (1) reducing
spillage and (2) dispensing beer with a proper collar of foam.
Both functions are the result of TurboTap’s advanced
bottom-filling technology. This technology ensures that each
beer is dispensed in a consistent manner.
Why should I care about keg yield?
Keg yield is a measure of the number of beers served per keg.
Increasing the number of beers served per keg allows you to
increase the revenue you earn per keg. A standard keg contains
50 litres of beer. Assuming 400ml portions, a 5% improvement
in keg yield equates to 6 extra servings per keg. With better
keg yield, even small improvements quickly add up on your bottom
line.
How fast is the TurboTap?
Since the TurboTap is a retrofit product, its maximum pour speed
depends on the current configuration of your beer system.
Typically, the TurboTap will allow your system to pour beer at
two to four times its current flow rate. Under ideal
circumstances (e.g. beer at 3.5 degrees Celsius and a
direct-draw environment), the TurboTap can pour perfect pints in
as little as 4 seconds and 1.5L jugs in as little as 8
seconds.
What if I’m only interested in TurboTap’s keg yield
benefits?
For many TurboTap users, keg yield is more important than speed.
Regardless of pour speed, all TurboTap users experience the keg
yield benefits afforded by the TurboTap.
Will I sell more beer by using the TurboTap?
This question is very tricky to answer because it depends on
many factors that the TurboTap cannot control. Increased keg
yield will allow you to sell more beers per keg. Increased pour
speed will provide you with the opportunity to pour more beer
during a given period of time; what you make of that opportunity
is up to you. The opportunity to pour more beer is particularly
important during the “last call” cut-off times at sports events. It
is also particularly important during
festivals and events where beer pour speed has a large influence
on the speed at which beer lines move. Data from our major
customers indicates that TurboTapped sites sell more beer.
Does using the TurboTap guarantee I’ll pour a perfect
beer every time?
No, it does not. (Please notify us immediately if you ever find
such a product at an affordable price.) The TurboTap will
provide you with improved yield and speed as compared to your
current draught system. Since the TurboTap is a retrofit product,
it still requires that you maintain a healthy
draught system. If
your existing system cannot pour an acceptable beer, adding the
TurboTap will improve the pour, but it will not make it perfect.
See Installation and Training for more information.
Installation and Training
How does the TurboTap work?
The TurboTap takes advantage of the fluid flow characteristics
of beer in fundamentally changing the way beer strikes the
container into which it is dispensed. The TurboTap minimises the
acceleration effects of gravity on beer flow while evenly
dispersing beer in a radial manner in order to create an
optimal, highly-repeatable pattern of fluid flow. The result is a
straightforward process for dispensing beer that can pour a 400ml
glass of beer in as little as three to four seconds.
Installing the TurboTap provides users the opportunity to
dispense beer at two to four times the flow rate of conventional
dispensing systems. The TurboTap is a
passive device; it does not pull beer through existing
draught
beer systems at a faster rate. Rather, the TurboTap allows its
users to increase the flow rate of beer through their existing
draught beer systems and dispense their
beer in a highly
controlled manner.
How do I increase the flow rate through my existing beer
system?
Increasing the flow rate of beer through a
draught system is a
straightforward process. Unless the TurboTap is only desired for
special events, the adjustment process happens only once. Three
main methods are available for increasing the flow rate of beer
through existing systems: rebalancing the beer lines, adjusting
system pressure and/or gas blend, and installing beer pumps.
TurboTap's team of draught experts will
work with you on your
TurboTap installation to ensure that flow rate is increased
while maintaining the intended storage requirements of your
draught products. Once installed,
ongoing maintenance of the TurboTap only involves regular
cleaning of the product. You should also regularly clean your
draught beer system.
Can I install the TurboTap myself?
This is one of the toughest questions to answer. TurboTap is
designed to be a retrofit device, so in many cases the
installation is incredibly easy, done in literally seconds. With
direct draw systems, TurboTap can be installed by anyone with the
ability to use basic tools. For long draw or glycol
draft systems, installation requirements vary. We at TurboTap are
very particular about draught beer and our goal is for every
TurboTap
installation to be perfect, so we suggest that a professional
draught
system installer perform the installation.
Please call us and talk to someone in our sales staff to help
assess the need of your particular system.
Is the TurboTap difficult to use?
The TurboTap is extremely easy to use. Pouring a beer with the
TurboTap is much simpler than pouring a beer with a conventional
tap. Novice servers can learn to pour a perfect beer in less
than one minute.
Cleaning and Maintenance
Are there any sanitary concerns related to the TurboTap?
Just as with your existing draught beer
system, it is important
that the TurboTap be cleaned on a regular basis. The TurboTap is
manufactured from solid Type 304 stainless steel to eliminate as
much bacterial build-up as possible. Additionally, the TurboTap
has been tested and certified by NSF International as safe for
dispensing beer according to the NSF/ANSI 18 Standard for Manual
Food and Beverage Dispensing Equipment. Lastly, the TurboTap can
be cleaned in place or removed for cleaning without disconnecting
your draft system.
What is the cleaning process?
TurboTap recommends cleaning the TurboTap after each day/night of
use by rinsing with clean water and drying with a clean cloth.
Additionally, your beer lines should be cleaned every two weeks.
At the time of beer line cleaning, the TurboTap should be soaked
for 10 to 20 minutes in an appropriate strength beer line
cleaning solution and brushed. Remember to thoroughly rinse away
all line cleaner before reinstalling the TurboTap.
Other than regular cleaning, does the TurboTap require any
other
maintenance?
Provided you are already properly maintaining your existing
draft beer system, ongoing maintenance requirements of the
TurboTap are practically non-existent. The TurboTap contains two
o-rings that should be inspected for wear when performing
draught
line cleaning. Should the o-rings show significant wear, the
o-rings should be replaced. One extra set of o-rings is provided
with each TurboTap. Additional o-rings can be provided at a nominal
cost.
Competing Technologies
Is the TurboTap an electronic or push-button type system?
No. Unlike competing technologies, the TurboTap is a stainless
steel, mechanical product
with no moving parts and is much less expensive to clean and
maintain.
We believe the more electronics and moving parts, the
more that can go wrong. Our philosophy is to provide our
customers with the most straightforward product possible to get
the job done.
Does the TurboTap ‘super cool’ the beer?
The TurboTap makes use of your existing cooling system to chill
the beer. We recommend beer be served at the brewery recommended
temperature.
Some competing products chill beer far
below this recommended temperature to coax the beer to pour more
consistently. But, serving beer much below the brewery recommend
temperature could hurt your beer sales.
How could serving ‘super cool’ beer hurt my beer sales?
Cold beer contains large volumes of dissolved carbon dioxide
gas; this is gas that is trapped in the liquid. When beer is
poured properly at the brewery recommended temperature, a good
portion of the trapped gas is released in the form of bubbles
and foam. The colder the beer, the more difficult it becomes to
release the trapped gas.
With a super chilled beer, very little gas is released during
the pouring process – it all remains trapped in the liquid. Upon
drinking the super cooled beer, however, it begins to warm up in
the stomach of the drinker, and all of the trapped gas begins to
bubble out of solution. The drinker will feel gassy and bloated
and will be less likely to purchase additional servings.
Additionally, super cooling mutes the taste of draft beer,
decreasing the perceived differences between your budget and
premium brands.
What’s the biggest difference between the TurboTap and the
competition?
The biggest difference between the TurboTap and other draft
enhancing products is the TurboTap’s retrofit capability. No
other product on the market installs faster or easier on your
existing draught system.
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